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Full Agenda for the
Internet of Insurance UK 2018

08.00
Registration and welcome refreshments
Registration and welcome refreshments
Registration and welcome refreshments
08:50
IoB Welcome FOLLOWED BY CHAIR'S OPENING REMARKS

Matt Cullen, Assistant Director, Head of Strategy, Data and  Analytics, Association of British Insurers (ABI)

IoB Welcome FOLLOWED BY CHAIR'S OPENING REMARKS
IoB Welcome FOLLOWED BY CHAIR'S OPENING REMARKS
09:00
KEYNOTE

Advanced Analytics Meets Actuarial Departments: Re-Inventing the Wheel?

In the hyped conversation on Machine Learning, there is a growing need to apply the meaningful solutions to actuarial departments. This means fundamentally complementing the century-old job of the actuary with techniques and mentality that brings out the most of ever-growing data-sets. What does this mean in practice?

·       Improvements in risk modelling and optimisation

·       Bringing the power of telematics and assisted driving into pricing

·       Insights into the propensity of claiming a larger-than-usual sum

·       Churn and tariff change tendencies

·       Standardisation and automatization of legacy processes

Davide Burlon, Head of Actuarial Analytics, Generali

KEYNOTE
KEYNOTE
09:20
eNABLING THE INTELLIGENT ENTERPRISE WITH THE THIRD REVOLUTION IN ANALYTICS

Bridging the Last Mile between the Analyst and the Business’ Front Line

While great strides have been made in equipping the analyst with ever smarter tools for gleaning insight from data, techniques and platforms for allowing the workforce to benefit from these insights in a timely fashion have been lacking.   The third revolution in analytics will enable this wider workforce, consisting of front line workers who are not traditional users of data, to rapidly monetize insights coming from the business analyst even while their day to day actions improve the intelligence of the enterprise.   In this webinar, you will learn what characteristics an analytics platform must possess in order to enable the third revolution as well as see examples of how to build the organizational and cultural changes that are also necessary.  The insurance industry is full of examples where bridging the last mile of analytics can benefit the business.   Multiple business lines including sales, underwriting, risk analysis, and fraud detection can benefit from a closer connection between the business analyst and the brokers and customer services agents on the front line with the client.   Please join Rob Davis, Vice President of Product Management for MicroStrategy as he presents the importance of bridging this last mile of analytics to the creation of a truly Intelligent Enterprise including customer examples from the insurance industry.

Rob Davis, Vice President of Product Management, Microstrategy

eNABLING THE INTELLIGENT ENTERPRISE WITH THE THIRD REVOLUTION IN ANALYTICS
eNABLING THE INTELLIGENT ENTERPRISE WITH THE THIRD REVOLUTION IN ANALYTICS
09:40
PRESENTATION

Ancillary Services for New Revenue Streams

Digital transformation provides clear benefits to operational efficiency and therefore cost saving but it is important not to overlook opportunities for new revenue streams.

·       Offering additional services such as on-demand cover

·       Increasing the diversity of differentiation to cover every customer profile

Paola Scarabotto, Head of Business Intelligence & Product Engineer, Groupama

PRESENTATION
PRESENTATION
10:00
PANEL DISCUSSION

Moving from Ideation to Execution

Whilst IoT is being widely spoken about and it many cases implemented in the industry, there are still barriers to it being executed well, this panel will discuss: 

·       Getting over the security and privacy hurdles

·       Is IoT making it difficult for insures to stay relevant? How do you overcome this?

·       Are there different challenges for different industries

Moderator: Matt Cullen, Assistant Director, Head of Strategy, Data and Analytics, Association of British Insurers (ABI)

Ed Dutton, CEO, British Gas Insurance

Jonathan Phillips, Head of IT & Change, CNA Hardy

Rob Davis, Vice President of Product Management, Microstrategy

PANEL DISCUSSION
PANEL DISCUSSION
10:30
Networking Break and one-to-one business meetings
Networking Break and one-to-one business meetings
Networking Break and one-to-one business meetings
11:30
presentation: Identifying & forging profitable relationships

Legacy insurers need to leverage new technologies if they are not to lose their share of the market to start-ups. There are undoubtedly benefits to partnering to both the insurers and start-up but what are the barriers to these lucrative relationships?

·       Considerations of the regulatory and ethical risks

·       What to focus on when looking to partner

·       What benefits can be passed on to the consumer

Elena Rasa, Chief Underwriting Officer, Zurich

presentation: Identifying & forging profitable relationships
presentation: Identifying & forging profitable relationships
11:50
PRESENTATIOn: intelligent automation in pricing and underwriting: creating a truly analytical insurer

Exploring the benefits of intelligent automation and how it applies to the practice of underwriting, this presentation will explore how sophisticated pricing, data strategy, and underwriting insight are at the centre of a truly analytical insurer.

Charlie Samolczyk, Senior Director, Insurance Solutions, Willis Towers Watson

Chris Varley, Head of Commercial Lines Pricing, Willis Towers Watson

PRESENTATIOn: intelligent automation in pricing and underwriting: creating a truly analytical insurer
PRESENTATIOn: intelligent automation in pricing and underwriting: creating a truly analytical insurer
12:10
PRESENTATION: CONNECTED HOME INSURANCE - PRACTICALITIES AND REALITIES

There is much excitement in the industry regarding the impact the Connected Home could have on the way people protect and manage their home. Centrica are uniquely placed to take advantage of the opportunity with over a million Hive customers, four million Home Services customers and a British Gas Home Insurance proposition. 

Ed will share some of the challenges from Centrica’s experience and his observations of the Insurance industry’s participation to date.

Ed Dutton, CEO, British Gas Insurance

PRESENTATION: CONNECTED HOME INSURANCE - PRACTICALITIES AND REALITIES
PRESENTATION: CONNECTED HOME INSURANCE - PRACTICALITIES AND REALITIES
12:30
presentation: evolving your communications and collaboration strategy to take advantage of the possibilities of ai and the iOt

Tim Nash, Head of Financial Services, Transportation & Logistics, Mitel UK

presentation: evolving your communications and collaboration strategy to take advantage of the possibilities of ai and the iOt
presentation: evolving your communications and collaboration strategy to take advantage of the possibilities of ai and the iOt
12:50
Networking Lunch
Networking Lunch
Networking Lunch
13:50
presentation: driving process optimisation & data availability through intelligent automation at scare

·       Breaking out from the PoC Cul-de-Sac

Michael Donnellan, Executive Business Process Services Leader, DXC Technology

presentation: driving process optimisation & data availability through intelligent automation at scare
presentation: driving process optimisation & data availability through intelligent automation at scare
14:10
presentation: the (in) security of the internet of things

In an age of IoT, it’s not only new customer’s risk that must be accounted for. The collection of vast, sensitive IoT-generated data demands that insurers strengthen their own cyber defences.

·       Minimise the risk of security breaches within your organisation.

·       The importance of strategy and execution

·       What will the impact of GDPR

Craig Dunn, Head of Cyber Services, Hiscox

presentation: the (in) security of the internet of things
presentation: the (in) security of the internet of things
14:30
presentation: effective analytics of iot data for finer risk understanding

Data from sensors in homes, coupled with other data sources can be used to give an insurer a more granular and dynamic understanding of the risks. This increased understanding elevates the client-insurer relationship to one where risk mitigating services become a central and natural part of the interaction. We will present several use cases from analysis of real IoT data and show how it can be used to deliver the finer understanding of risks

Peter Larkin, Smart Homes Lead Data Scientist, Swiss Re

presentation: effective analytics of iot data for finer risk understanding
presentation: effective analytics of iot data for finer risk understanding
14:50
AFTERNOON NETWORKING BREAK
AFTERNOON NETWORKING BREAK
AFTERNOON NETWORKING BREAK
15:50
CASE STUDY: the r&d for insurance (a new model to drive open innovation)

·       Brief intro of the BNP Paribas Group

·       What, how, why Insurance is changing (and has to change)

·       Open Innovation model of BNP Paribas Cardif

·       Case Study: BNP Paribas Cardif [email protected]

Simone Marcelloni, Head of Marketing R&D, BNP Paribas Cardif

Martina Boccia, Research & Development Specialist, BNP Paribas Cardif

CASE STUDY: the r&d for insurance (a new model to drive open innovation)
CASE STUDY: the r&d for insurance (a new model to drive open innovation)
16:10
INSURTECH INNOVATION DEN - Judging PAnel

JUDGING PANEL DISCUSSION: An Investor Insight into the trends and innovation in InsurTech

· How are investors approaching the Insuretech market? Where are the hottest opportunities?

· How are VCs enabling startups disrupt heavily regulated markets and scale their products

· A look at how AI and machine learning startups will change the insurance sector?

· The specificities of France / Benelux / Germany in the InsurTech market

· The changing role of VC in Insuretech

Moderator: Sabine VanderLinden, CEO, InsurTech Business, Startupbootcamp

Maxime Mandin, Investment Director, BlackFin Capital

Reece Chowdry, Founder & CEO, RLC Ventures

Juliette Souliman, Early Stage VC Investor, Octopus Ventures

Chris Baker, Non-Executive Director, Angel CoFund

Carmelo Spano, Startup Funding Club

INSURTECH INNOVATION DEN - Judging PAnel
INSURTECH INNOVATION DEN - Judging PAnel
16:30
meet the startups

PITCH 1: dacadoo ag

Lukas Ammann,Vice President Sales Europe, dacadoo ag

Enough of theory and insurtech buzzwords, let’s talk about real digital insurance projects

Health Scoring, Engagement and underlying Risk Engines for accelerated and dynamic underwriting in the Life and Health Insurance industry

PITCH 2: Spotsee 

Tyson Stuelpe, Vice President– Global Sales and Marketing, Spotsee 

One Version of The Truth: How real time monitoring will mitigate damage, reduce insurance cost, and create accountability throughout the supply chain.

- What will change and what are the benefits? People, processes, collaborators, suppliers and customers that will have their cheese moved with one version of the truth through easy, real time access to changes in asset condition.

- What is real time...really? An easy navigational guide to the imperfect world of connectivity. Insurance claim costs are significantly mitigated in transportation when information is shared broadly and immediately.

- When will it change? Cost and change management: cost has been the first barrier, however, advancements in connectivity, smart contracts and Blockchain technologies are changing insurance business models by integrating real time data into claim management systems. Change management will come with the traditional adoption of innovation curves, however, insurance is such a concentrated industry... when it tips, it will tip fast.

PITCH 3: XSure

Cosmin Stamate, CTO, XSure

Introducing Xsure: The decentralized insurance platform on the blockchain.

Xsure is a decentralized risk management platform that facilitates real-time communication between insurance providers and the end customer. With the help of machine learning and blockchain trust-less governance technologies we have managed to eliminate third parties from the whole insurance life-cycle and turn it into a dynamic process instead of a static one.

By using real-time data from IoT devices out platform offers analytics that shape insurance premiums on-the-fly, thus promoting loss prevention instead of compensation

meet the startups
meet the startups
17:10
CHAIR'S CLOSING REMARKS - Judges deliberation
CHAIR'S CLOSING REMARKS - Judges deliberation
CHAIR'S CLOSING REMARKS - Judges deliberation
17:15
INNOVATION DEN WINNER ANNOUNCEMENT
INNOVATION DEN WINNER ANNOUNCEMENT
INNOVATION DEN WINNER ANNOUNCEMENT
17:20
Networking Happy Hour
Networking Happy Hour
Networking Happy Hour
08:40
WELCOME BACK AND MORNING REFRESHMENTS
WELCOME BACK AND MORNING REFRESHMENTS
WELCOME BACK AND MORNING REFRESHMENTS
09:20
CHAIR'S OPENING REMARKS

Gary Barnett, Chief Analyst, Technology ThematicResearch, GlobalData

CHAIR'S OPENING REMARKS
CHAIR'S OPENING REMARKS
09:30
PRESENTATION: embedding iot into company culture

Insurers all too frequently cite themselves as their own ‘biggest challenge’ when it comes to innovation with the perception that IoT is confined to the realms of the IT team. How do you promote digital progress?

·       Establishing new business models around preventative polices

·       Overcoming disparity between IT and operations teams to ensure the creation of a collaborative environment

·       Nurturing an internal structure that encourages a culture of innovation

Paul Middle, Global Partnering Director, Telematics, RSA

PRESENTATION: embedding iot into company culture
PRESENTATION: embedding iot into company culture
09:50
Triggering positive change with Digital TransformatioN

 ·       Identifying where the competencies are and how they can be augmented with IoT AI/ML/RPA

·       Taking the right organizational approach: Proactive vs Reactive

·       Overcoming internal barriers

·       A look at the benefits of mining big data for true business value

·       Start small

 Lou Lwin, Group Head of Enterprise Architecture, Markerstudy

Triggering positive change with Digital TransformatioN
Triggering positive change with Digital TransformatioN
10:10
CASE STUDY: IoT Economics for Insurance to Stand Out

Keep on Cycling Insurance: On May 1st 2018, Unigarant launched a new product for bicycle insurance based on an innovative project looking at the rates of bicycle theft in the Netherlands.

In this case study, Marin Roos, Chief Innovation Officer at ANWB will discuss the parameters of the project, the challenges encountered and the successes awarded already.

·       Which technologies were deployed including the significance of IoT and partners

·       What are the results suggesting months on

·       Challenges encountered including data

 Marin Roos, Chief Innovation Officer, ANWB/Unigarant

CASE STUDY: IoT Economics for Insurance to Stand Out
CASE STUDY: IoT Economics for Insurance to Stand Out
10:30
Networking Break and one-to-one business meetings
Networking Break and one-to-one business meetings
Networking Break and one-to-one business meetings
11:30
Z-Wave Smart Homes: Powering The New Insurance

With the ability to collect vast amounts of data through connected home devices, insurers can not only insure but also prevent future accidents. This session will look at the benefits smart homes can provide the insurer and the customer: 

• Partnering with technology providers to provide smart devices

•  Damage prevention to lower the customers risk

•  Improve and personalise insurance offering

Joep van Eijden, Business Development Executive, Silicon Labs
/ Z-Wave

Z-Wave Smart Homes: Powering The New Insurance
Z-Wave Smart Homes: Powering The New Insurance
11:50
PRESENTATION: bridging the gap between technology & people

New technology projects are vital for insurance companies to stay ahead of the competition but too often, these are not implemented to their full potential as the people at the forefront of these advances remain separate to the business as a whole.

Anna Borawska, Project & Change Manager, Data Science, QBE Insurance

PRESENTATION: bridging the gap between technology & people
PRESENTATION: bridging the gap between technology & people
12:10
presentation: the human factor

New capabilities are undoubtedly changing the skills required for insurance professionals today. The key challenge is how to attract, retain and develop talent to support new digital requirements?

·       Developing new skills to compliment digital capabilities

·       Exploring the relationship between automation and necessary human intervention

·       Understanding the Implications of Brexit and the movement of talent on the European insurance market

Jonathan Mansley, Head of Digital Strategy & Customer, LV=

presentation: the human factor
presentation: the human factor
12:30
Networking lunch and one-to-one business meetings
Networking lunch and one-to-one business meetings
Networking lunch and one-to-one business meetings
13:25
DATA & AI FOCUS SESSION

The remaining afternoon sessions will focus solely on Data Management, Analytics and Artificial Intelligence: Providing the necessary skills to maximise data from IoT & Digital Innovation ...

DATA & AI FOCUS SESSION
DATA & AI FOCUS SESSION
13:30
dATA AND AI Focus session

MACHINE LEARNING AND AI FOR IDENTIFYING AND COMBATTING GHOST BROKING

·       Looking at how machine learning in the insurance industry is used to identify Ghost Broking

 Steve Jackson, Head of Financial Crime & MLRO, Covea Insurance

dATA AND AI Focus session
dATA AND AI Focus session
13:50
data and ai focus session

MicroStrategy, telemetry and the internet of everything.

Nick Barth, Senior Sales Engineer, UK, MicroStrategy

data and ai focus session
data and ai focus session
14:20
AI comes to Travel Insurance

Jean Ortiz-Perez, Head of Analytics I&A, Collinson Group

AI comes to Travel Insurance
AI comes to Travel Insurance
14:40
Networking Break
Networking Break
Networking Break
15:00
data & ai focus session

AI STARTUP SHOWCASE Featuring:

Use of data toimprove chatbots for insurance services

Renaud Million, Co-founder & Chief ExecutiveOfficer, Spixxii

Can AI predictthe Future using the Past and Present

Ram Srinivasan, Co-founder, ZASTI

AI STARTUP SHOWCASE

Joshua Bower-Saul,CEO, Cybertonica Ltd

data & ai focus session
data & ai focus session
15:45
keynote Presentation

Insurance and the Sharing Economy

As the sharing economy and demand for usage-based insurance has increased, traditional insurance models need to understand and adapt to these trends. 

•                     Opportunities in the Sharing Economies

•                     Obstacles in Insuring the Sharing Economy

Karl Gray, Global Head of Motor and Personal Lines, Zurich

keynote Presentation
keynote Presentation
16:10
CHAIR'S CLOSING REMARKS AND END OF CONFERENCE
CHAIR'S CLOSING REMARKS AND END OF CONFERENCE
CHAIR'S CLOSING REMARKS AND END OF CONFERENCE